Counselling Skills
Objectives:
- To identify counselling situations and understand the difference between formal counselling and other interpersonal interactions
- To understand the need for active listening
- To understand the meaning of a ‘person centred’ approach
- To understand the application of counselling skills in your professional setting
You Will Learn:
- The difference between counselling and using counselling skills
- Active listening skills
- Appropriate responding skills
- The importance of self awareness when using counselling skills
- The meaning of boundaries and confidentiality and their significance when using counselling skills
Who Should Attend:
This course is designed for all people managers who want to develop their helping skills, and improve their confidence when supporting employees who are facing a personal crisis. These crises may include bereavement, health issues, relationship breakdown and workplace problems.
A Note About the Trainer:
A dedicated life-long learner, Pauline has recently completed an honours degree in Psychology and a certificate in Counselling Skills. She is currently completing a Post Graduate Diploma in Counselling which is accredited by the British Association of Counselling and Psychotherapy. She works as a volunteer counsellor with Cruse Bereavement Care Scotland.
Pauline developed the counselling skills training specifically for people in a business environment who find that their role requires them to support people facing personal difficulties, and who would like to feel more confident and effective in providing that support.
Duration: 1 Day |
